Blissful customers are those whose needs are adequately and consequently met. Such happy customers are a fortune for business owners as business is all about keeping your customers happy.

No matter what business type you are in, fulfilling and satisfying the needs of your customer should be taken on a high-priority. Many factors are considered into creating a happy customer and the essential factors amongst them are timely delivery of good, quick and apt customer service, replacement of defective goods or wrong delivered goods. Many business types spend surplus money on marketing, which is no harm, but all in vain if, customers are not happy with your service.

Order fulfillment service companies are bliss to any business type because they help them to smoothen and satisfy their customers more prominently. In India, as a flourishing order fulfillment services company, we at YFS understand exactly what eCommerce order fulfillment is.

What is Order fulfillment?

Order fulfillment, in general, means implementation of steps like receiving, processing, and delivering orders to end customers at their preferred location.

To help better understand exactly what an order fulfillment is, let us walk through the different steps involved.

Receiving:

Whether you contract out your order fulfillment services to YFS, or you manage them by yourself, receiving inventory from suppliers and manufacturers is the primary step to fulfill the needs of your end customer.

Below are the key roles of a manufacturer or an order fulfillment service once the inventory arrives at the warehouse:

-  Count each products and ensure that every products ordered from the supplier are accurate and not damaged.

-  Add SKUs or bar code labels in order to keep track of the site, counts and number of sales of each of your product. This ensures faster and more efficient order processing.

Processing:

So, after that your inventory has been inspected and stocked at the warehouse; the next step would be that of processing them efficiently.

Once an order is place online by a customer, the products are then picked off from the warehouse and transported to the packing zone. The packing zone ensures accurate quality checks of that particular product, determines the best packing materials are used, and then dispatches it through well-known carriers for shipping.

Delivering orders:

So, after that an order is picked and packed, it moves to the shipping zone to deliver it to the end customers.

The key role of the shipping zone is to weigh the product and determine the best and quick ship method for the order. Shipping is the most complex feature of an order fulfillment service, hence many small and mid-sized retailers and manufacturers prefer to opt for an order fulfillment services. We at YFS are stocked with the finest in-house experience and high-end order fulfillment software’s to maximize your order processing efficiently.

YFS order fulfillment service has invested in the finest technology and you can expect the cost of fulfilling an order will be greatly reduced. Your business will incur less cost to deliver an order using YFS order fulfillment service than if it did independently. Not only will customers be happy but your business will also increase its revenue upon reducing the portion of its transparency attributed to order fulfillment service.

7/28/2014 09:14:36 pm

thanks for sharing this information. its a nice post and keep it always.....

Reply



Leave a Reply.